Effective Date: 05.06.2026

Welcome to Vallalar’s Friends Blood Support (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy explains how information is collected, used, stored, and protected when you use our website, mobile application, and related services.

Information We Collect

Donor Registration Information

When users register as blood donors, we may collect:

• Full Name
• Mobile Number
• Blood Group
• State
• City
• Last Blood Donation Date
• Availability Status

Blood Request Information

When creating a blood request, we may collect:

• Patient Name
• Required Blood Group
• Hospital Name
• Number of Units Required
• Attender Name
• Attender Phone Number

Authentication Information

For account verification and login purposes, we use Twilio OTP services. Your mobile number is used solely for identity verification and account security.

How We Use Your Information

We use the collected information to:

• Connect blood donors with individuals seeking blood donations
• Verify user accounts through OTP authentication
• Facilitate blood donation requests
• Improve application functionality and user experience
• Send important service-related notifications
• Prevent misuse, fraud, or unauthorized activities

Sharing of Information

By registering as a donor, you acknowledge and consent that your contact information may be shared with individuals seeking blood donations through the platform.

We do not sell, rent, or trade personal information to third parties for marketing purposes.

Information may be disclosed if required by law, legal process, or government authorities.

Data Security

We implement reasonable technical and administrative safeguards to protect user information. However, no internet-based system can guarantee complete security.

Users are responsible for maintaining the confidentiality of their account information.

User Responsibilities

Users agree to:

• Provide accurate information
• Use the platform only for genuine blood donation purposes
• Respect donor privacy
• Not misuse donor contact information
• Not engage in harassment, spam, fraud, or illegal activities

Third-Party Services

Our platform may use third-party services including:

• Twilio (OTP Verification)
• Firebase (Database, Storage, Notifications, Analytics)
• WhatsApp (Communication Services)

These services operate under their own privacy policies.

No Medical Guarantee

Vallalar’s Friends Blood Support is only a communication platform connecting donors and recipients.

We do not:

• Guarantee donor availability
• Verify donor medical eligibility
• Guarantee successful blood donation
• Provide medical advice

All medical decisions must be made by qualified healthcare professionals.

Limitation of Liability

Vallalar’s Friends Blood Support, its developers, administrators, owners, volunteers, and affiliates shall not be responsible for:

• Incorrect information provided by users
• Failed donation attempts
• Medical complications
• User disputes
• Misuse of the platform
• Any direct or indirect damages resulting from the use of the platform

Users access and use the platform at their own risk.

Illegal Activities

Any misuse of the platform including:

• False blood requests
• Harassment
• Fraudulent activities
• Unauthorized use of personal information

may result in:

• Immediate account suspension
• Permanent account termination
• Reporting to law enforcement authorities
• Civil or criminal legal action

Children’s Privacy

This platform is not intended for individuals under 18 years of age.

Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updated versions will be published on the website and application.

Contact Us

Website:
vallalarfriendsbloodsupport.org

Email:
support@vallalarfriendsbloodsupport.org

By using Vallalar’s Friends Blood Support, you acknowledge that you have read, understood, and agreed to this Privacy Policy.